Customer Services & digitization

Moalajah’s customer service division is already providing billing, collection and customer complaints to our clients connected to Ajman sewerage network.

Our customer services offer can be provided by us in projects where the Client requires a fully turn-key solution that includes end-user interaction.

Moalajah goes digital.
Our Clients can track the progress of works ordered, payments status via our Client App while we monitor our customer satisfaction. 

Our company is focused on digitizing our services for a quick and reliable service.

Technicians and operators used PDA’s in their day to day activities ensuring accurate and quick access of on-site information to our maintenance team. Use of SCADA systems with off-site connection capabilities ensure 24/7 monitorization of the waste-water treatment process, remote control of equipment and a quick intervention of our mobile maintenance team in case of emergency.