Moalajah’s customer service division is already providing billing, collection and customer complaints to our clients connected to Ajman sewerage network.

   ![](/sites/g/files/dvc3431/files/styles/crop_freeform/public/image/2019/01/Customer_services_0.jpg.webp?h=5b92ab93&itok=PkH2eVts "Customer Services")   



  
Our customer services offer can be provided by us in projects where the Client requires a fully turn-key solution that includes end-user interaction. **Moalajah goes digital.**  
Our Clients can track the progress of works ordered, payments status via our Client App while we monitor our customer satisfaction.

   ![](/sites/g/files/dvc3431/files/styles/crop_freeform/public/image/2018/05/Customer_service_0.JPG.webp?h=8ad1f152&itok=YQcpukaY "Customer Service1")   



Our company is focused on digitizing our services for a quick and reliable service. Technicians and operators used PDA’s in their day to day activities ensuring accurate and quick access of on-site information to our maintenance team. Use of SCADA systems with off-site connection capabilities ensure 24/7 monitorization of the waste-water treatment process, remote control of equipment and a quick intervention of our mobile maintenance team in case of emergency.

   ![](/sites/g/files/dvc3431/files/styles/crop_freeform/public/image/2018/05/CS2_0.png.webp?h=9d4b2c43&itok=JI4TbFsX "Customer Service2")